Communication Access Survey SURVEY ON COMMUNICATION ACCESS TO HEALTH CARE Delaware Association of the Deaf (DAD) wants to see if hospitals in Delaware are meeting YOUR communication needs. We want to see if we can improve communication access for the Deaf community in hospitals. Please look back to your experience with hospitals in the last 2 years. Please do not include routine office visits to your doctor (i.e. physical, flu shots). No personal information is collected or shared. The goal is statistics, numbers to use with hospitals. Your help will be appreciated. 1. What is your primary hospital?Alfred I. Dupont (also known as A.I. or Nemours)BayhealthChristiana CareBeebe HealthcareSt. Francis HealthcareNanticoke Health ServicesState of Delaware (Delaware Hospital for the Chronically Ill or Delaware Psychiatric Center)Veteran's Administration (Military)Other Delaware Hospital (not listed) 2. Communication method used? (Check all that apply) Hospital staff interpreter (hearing) Video Remote Interpreting (VRI) - also similar to telehealth interpreting Interpreter (hearing) from outside hospital (meaning not work for hospital) Deaf AND Hearing ASL Interpreters (meaning CDI, Certified Deaf Interpreter used) Other 3. How many ER or overnight visits did you have?12345 or more0 (outpatient care/service) 4. Interpreter on time?YesNo 5. Interpreter dressed appropriately?YesNo 6. Interpreter behaved professionally?YesNo 7. Understood interpreter?YesNoMost of the timeHalf of the time 8. Interpreter understood me (you)?YesNoMost of the timeHalf of the time 9. Interpreter familiar with medical terms?YesNo 10. Interpreter asked for clarification when needed?** can be with you or your doctor **YesNo 11. Were you happy with your interpreter(s)?** Think about your overall experiences in the last 2 years, was it good (yes) or bad (no)?YesNo 12. Additional comments about your interpreting experience?** It can be about lighting, scheduling, technical issues, new healthcare rules/issues, finger-spelling issues, etc. ** 13. Do you know your communication rights and what law(s) they come from?YesNo 14. Do you identify as...DeafHard of HearingDeafBlindLate Deafened 15. Highest education completed?** Did you finish high school/college or whatever? **High SchoolCollege (2 or 4 year - Associates or Bachelor's degree)Graduate School (Masters or Doctoral degree)Vocational/Trade School 16. Your name (optional)? 17. Your email address (optional)?** Your email will not be shared with anyone else. DAD may want to follow up with you more (i.e. clarifications). ** Robot checkType what you see above (picture) into the text box here. 18. Finished? Now click 'submit.' Time is Up!