close up of New York City public kiosk

[October 30, 2018 Update: On October 26, 2018 a federal lawsuit was filed against Walmart challenging the retailer’s self-checkout kiosks that are not independently usable by and accessible to blind customers.The case began when a Walmart employee helping two blind customers stole their money while providing assistance that was requested because the self-checkout technology was not accessible. The case was filed by the National Federation of the Blind and the two blind Walmart customers. Read the press release about the inaccessible Walmart checkout kiosks.]

[Beginning of the original post:] Website accessibility is important. Website accessibility is something that receives significant attention in the legal space. But digital accessibility is not just about websites, and the law is taking notice.

This post highlights cases about kiosk accessibility.

I use the term “kiosk” broadly to include tablets and any piece of technology offering services, products, and information. Who will use that technology? People — and that means disabled people.

And that means the technology has to be usable by everyone, including people who cannot see a screen, hear a video, or use a mouse.

Read the rest of the story at