DAD Meeting (September 15, 2019)

DAD LogoPublic Welcome

September 15 (Sunday) at 1pm

Bear Library (just off Route 1)
Meeting Room #3 (see note below)
101 Governors Pl, Bear, DE 19701

Note: We’ll meet in meeting room 3 inside the library, past the other meeting rooms at the entrance of the library.  The room is located on the other side of the book checkout area when you walk in on your left side and just before a computer classroom.


Volunteers Needed for Statewide Emergency Exercise!

Date: Saturday, September 28, 2019
10:00 AM – 2:00 PM
An emergency exercise is being held on Saturday, September 28, 2019 at two different locations.
  • Registration is required for one-hour time slots between 10:00 am to 2:00 pm.
  • Please register for as many time slots as you can.
  • There are two locations, please register for one of the two locations (Newark and Dover).

DPH Volunteers Needed for Public Health Emergency Responsor Flyer 2019 (Adobe Acrobat Required)

More Info at–Stage–Store–RSS–Site-and-Point-of-Dispensing–POD–Exercise-.html?soid=1110442875156&aid=1grJRAd36eY.


Additional information from Loretta Sarro, ODHH: This is an exercise to test the state’s plan to deliver emergency medication due to an outbreak or event.  They need two people, who are Deaf, to go through the line and receive the empty bottle of the medication on Saturday, September 28th.   I will be there all day.  If you are interested in being volunteer, please call Beth MacDonald at email: or (302) 223-1355. Or, I will be happy to explain it to you through videophone: 302-504-4741 before you decide to be a volunteer.

FREE Flu Shot Events – Onsite ASL Interpreters

** 2 Events/Locations below **

Ages 9 and up for these events

Date/time:   October 4th     from 10:00 am – 2:30 pm

Location:  Porter Service Center
                 508 W 8th St
                 Wilmington, DE 19801                  


Drive thru event

Date/time:  October 8th     from 7:00 am – 5:00 pm

Location:   DEL DOT   
                  Transportation Circle
                  Old Bay Road
                  Dover, DE


Thanks to DHSS and Loretta Sarro, ODHH for sharing the news.


We Demand Live Captioning Improvement

Confused by this caption above? You’re not alone. What the audio really said: “And, you know, maybe they just needed some time to cool off a bit, but they probably didn’t wanna be blasted with sprinklers like this. A mixed-doubles match at Wimbledon was interrupted when a sprinkler just went off.”

On July 31, the National Association of the Deaf, Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI), the Hearing Loss Association of America (HLAA), and the Association of Late-Deafened Adults (ALDA), the Cerebral Palsy and Deaf Organization (CPADO), Deaf Seniors of America (DSA), the Deaf/Hard of Hearing Technology Rehabilitation Engineering Research Center (DHH-RERC), the Twenty-First Century Captioning Disability and Rehabilitation Research Project (Captioning DRRP), the Rehabilitation Engineering Research Center on Universal Interface & Information Technology Access (IT-RERC), and the National Technical Institute for the Deaf (NTID) petitioned the Federal Communications Commission (FCC) to address long-standing quality problems with captioning for live television programming.

“Captioning in the U.S. has come a long way since the first appearance on Julia Child’s show in 1972, but captioning on live television continues to be difficult to understand especially with the advent of automatic speech recognition systems. Improving live captioning requires proactive solutions, and we ask the FCC to take on this task with new rules and metrics,” said NAD CEO Howard A. Rosenblum.

ASL video, comment/complaint link (for FCC) and more at

CNN Opinion: Twista ASL interpreter’s viral moment misses the point

Opinion by Lilit Marcus
Aug 23, 2019

Editor’s Note: Lilit Marcus is a CODA (Child of Deaf Adults), author, and travel editor at Deaf with a capital D is often used to specify the active, proud Deaf community, as opposed to the lowercase-d deaf which simply indicates a person with hearing loss.The views expressed here are hers.

(CNN) – This week, a video of American Sign Language (ASL) interpreter Amber Galloway Gallego working alongside rapper Twista, described by The Root as “the fastest rapping MC in the world,” went viral.

Thousands of people shared the video of Gallego’s interpreting and praised her for her speed and accuracy.

While I’m sure anybody would be thrilled to have total strangers congratulating them on their work performance, I have just one question for the folks going wild over Gallego’s interpreting — do you understand anything the signer is saying? If the answer is no, I want you to think before you share that video, especially if you’re doing it to feel more engaged with the Deaf community.

Gallego, who is hard of hearing herself, is known as an interpreter who works often with rap and hip-hop musicians, and a self-professed ally in the Deaf community, but she’s hardly the first interpreter to go viral. There’s clearly just something about these videos that fascinates or excites people.

But when you treat other languages like fun, exotic modes of performance instead of like utilities, you are praising people who interpret for the deaf — while ignoring the deaf. Too many hearing people see signing as performance art instead of a living, breathing language that many people use to communicate basic thoughts and needs every single day.

Centering hearing people in Deaf experiences and presenting ASL as amusement for hearing concert-goers instead of as a mode of communication for the Deaf does a huge disservice to interpreters and their profession. For the dozens of profiles and hot takes written about Gallego, there are no such accompanying stories about discrimination, lack of access, and other real-time issues facing the deaf community.

Read the rest of the article at

TM & © 2019 Turner Broadcasting System, Inc.
A WarnerMedia Company.
All Rights Reserved.

The Hospital ER Script


(ASLized article in video here, article and link below.)


You Probably Should Know: The Hospital ER Script.

By: uncledalesrules
Aug. 22, 2019

Last night there was a town hall meeting at the Deaf Center discussing the failure or refusal of hospitals to give primary consideration to the the patient who is Deaf when they request a Live In-Person Interpreter and are told they have to use VRI or get nothing at all. I was in the audience and suggested a script.


Several people who are Deaf in the town hall asked, “why should we have to go through all that? Shouldn’t they just respect our request?”


Yes, of course they should. But if they did or would there would be no need for this town hall meeting. They will not change just because the Deaf community asks. They will only change if they are forced to. This script will help build a factual basis for future lawsuits which is the only thing hospitals will respond to.




(If you are in too much pain or stress whomever is with you can follow this script for you)


I require a live in-person ASL Interpreter for effective communication.


Let’s use VRI until we can get an interpreter here for you.


VRI is not effective for me because (pick the one that fits):


I am in pain/stress/destress and I can’t follow the three dimensional language of ASL on a two dimensional screen;


I’m not ordering a pizza, I’m trying to get medical care;


The screen is too small;


The picture keeps freezing;


Your staff does not know how to hook it up;


The VRI Interpreters can’t see or hear what is going on off screen and so I miss half the message;


My eye-sight is not good enough to see ASL on a VRI screen; or,


Your reason here.


Please make a note of the reason that VRI is not effective for me in my medical records so that we don’t have to have this discussion every time I come to the hospital.


But it’s after 5/it’s the weekend and there are no live Interpreters available.


That is not true. Interpreter referral agencies are open 24 hours a day 7 days a week. Please make a note of that in my medical record so I don’t have to explain this every time I come to the hospital.


VRI is the same as a live interpreter.


It is not. VRI and Live In-Person Interpreters are listed as separate accommodations under federal law. The Affordable Care Act in Section 1557 says that Section 504 of the Rehabilitation Act requires you to give primary consideration to the specific accommodation I request and I request a Live In-Person Interpreter. Please make a note of that in my medical file so I will not have to have this conversation every time I come the hospital.


Well, it could take a long time for the interpreter to get here so let try VRI until then.


I will use VRI until the Live In-Person Interpreter gets here if AND ONLY IF you provide me with the following information:


  1. The name of the hospital staff person who requested the interpreter on my behalf;


  1. The exact time that staff person called to request the interpreter for me;


  1. The name of the agency the hospital staff person called to request an interpreter for me;


  1. The name of the specific person the hospital staff person spoke to at that agency to request an interpreter for me; and,


  1. The time the agency estimates the interpreter will arrive at this hospital.


Provide that to me in writing and make a note of it in my medical file and I will use VRI until the interpreter arrives.


Why do you need to know all of that?


Because I need to know who has ownership of my request.


We are not allowed to give you that information.


Yes you are. None of it is protected by law. If you refuse to give me the information I request please provide me with the specific law that forbids it and also make a note in my medical record that I requested it and you refused to provide it.


We don’t put things like that in medical records.


You put all kinds of things in medical records and this is my medical record and you will put whatever I tell you to put in it.


There is not an interpreter available.


I will now call the interpreter referral agency that you told me the hospital called and verify the time you called and that there is no interpreter available. If there is in fact no interpreter available I will require you to call a different referral agency. Make a note of my request in my medical records.


We can’t call another agency, we only contract with this one.


Who this hospital does and does not contract with is not my problem. I am the patient and have a right to effective and if the hospital cannot provide it with the agency it uses it needs to contract with a different agency. Make a note of that in my medical records.


Do that each and every time.


If they refuse to document it then as soon as possible make a request by email to the hospital’s Office of Customer Service or Risk Management Officer that you made the request I explained above and that your nurse/doctor refused to document it in your record. Use the names of the specific people you spoke to as often as possible.


One last point, and I can’t stress this enough. Never say “I prefer a Live In Person interpreter” or “I don’t want VRI” or “I don’t like VRI.” That says to the hearing people that is just a choice you are making. The magic words are, “I need” or “I require a Live In Person Interpreter for effective communication (that comes right from the law).


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